Customer Care Delivery Specialist in HR Services with English and German

Summary The Delivery Specialist (DS) is primarily responsible for providing day-to-day client support in a multi-client environment. This includes, but is not limited to, processing transactions and following standard operating procedures (SOPs), responding to queries, researching issues and providing resolutions, conducting quality checks and meeting ad-hoc client and internal requests. The DS is responsible for ensuring timely, quality delivery of his/her own work by meeting client Service Le…