Customer Service Representative with Italian

ZAKRES OBOWIĄZKÓW: Handling incoming calls to support customer with their queries, Managing flight reservations (new bookings, changes), Providing information on fares, rules and booking policies, Processing refunds and ticketing in the system, Supporting e-commerce activities. WYMAGANIA: Fluency in English and Italian (min. B2/C1), Professional experience in customer-facing role, Excellent communication, interpersonal and problem-solving skills, Customer-oriented approach, Availability to work…