Customer Support Specialist with Italian in the retail industry

We are assembling a dedicated team for a leading company in the retail industry , focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in Italian (C1) and English (C1) , and thrive in a structured back-office environment, we want to hear from you! Your responsibilities: Deliver written customer support via email for the Italian market. Investigate and resolve customer issues by reviewing past interactions and using internal tools. Process manual refunds…