Customer Technical Support with English - Back office

Your responsibilities Dive deep into our client’s platform and become the go-to expert. Deliver top-notch product support, partnering with customers to resolve issues via email and chat. Communicate clearly and effectively with both tech-savvy users and those who are new to the game. Tackle software issues and resolve escalated complaints with flair. Keep our customers smiling with your thoughtful and effective communication. Document every troubleshooting step and problem resolution like a pro…