Frontline Technical Support Agent

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: Vonage Technical Support Agents work directly with customers to diagnose, troubleshoot, and repair end user system access, device issues, and first level troubleshooting steps in a call center environment. The Vonage Technical Support Agent works to gather all details of the request to eliminate follow up engagement for added information. We are part of the team ensuring that Vonage customers …