Genesys CX Solution Consultant

The Senior Genesys CX Consultant has the responsibility of shaping the end-to-end customer journey, understanding the business and technical challenges and create the technical strategy and architecture. He/she has an end-to-end expertise in Genesys and in its eco-System and can consult customers on picking up the right tools and architecture for their business requirements. The CX consultant has extensive understanding of CX business and technical domains and can be the bridge between them. Re…