Global Order Operations Analyst

Your new role: • Cooperating with key clients, ensuring the best service and quick resolution of issues related to order fulfilment and collections. • Handling all customer inquiries until resolution, such as order processing, shipment notifications, missing items, product questions, defective goods, returns, and discounts. • Ensuring that the customer receives all relevant information regarding open orders and deliveries. • Effectively reviewing and analyzing the order file, highlighting risks…