IT Service Management Process Owner

Expected, ServiceNow, ITILYour responsibilities, Continuously improve IT Service Management and IT Shop processes and procedures, e.g. incl. Incident, Problem, Change, Configuration & Asset Management, Monitor and analyze IT Service Performance, identifying areas for improvement and implementing necessary changes to enhance service delivery, Collaborate with cross-functional teams to ensure IT Services meet business needs and align with organizational goal, Manage and prioritize ITSM requiremen…