Senior Associate, Global Customer Care, International Case Management (with Italian)

Life Unlimited. At SmithNephew we design and manufacture technology that takes the limits off living. The role of Associate, Global Customer Care, International Case Management is to execute customer cases received in various areas as assigned by local country teams on the Salesforce cloud platform. The task consists of receiving, handling, and adequately closing customer requests in a timely, customer-oriented manner and collaborating with all stakeholders to achieve the best possible handling…