Service Delivery SME, CS-Claims Management

Job Description Summary Service Delivery SME, Customer Service (CS) - Claims Management is responsible for maintaining CS-Service Claim process knowledge and making sure the process is driven according to agreed standards and KPIs. He/she collaborates closely with BD stakeholders and BPO (Business Process Outsourcing) associates to ensure operational excellence in the CS - service claim management processes. This role requires strong communication and collaboration skills as well as very good p…