Service Desk Analyst with French

Service Desk Analyst with French Miejsce pracy: Poznań Technologies we use Operating system Windows Your responsibilities deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority gather customer’s informaon and determine the issue by evaluating and analyzing the symptoms diagnose and resolve technical h…