Expected, Active DirectoryOperating system, WindowsYour responsibilities, Responsible for Service ticket creation / assignment/ categorization / prioritization/ escalation/ tracking/ closure, Call/Chat/Self-service/Email handling during the assigned period and adhere to break schedules and use the appropriate Aux as applicable, Ticket re-assignment to PRG's (Problem Resolver Group) if ticket unresolved by L2, Routing / Chasing of tickets with other PRG's, Major incident management as per intern…
Szczegóły oferty
Firma
WIPRO IT SERVICES POLAND Sp. z o.o.
Lokalizacja
Polska
Kategoria
IT
Data publikacji
14.06.2025
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