Team Leader with German in Katowice

Job Title: Team Leader with German in Katowice Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core Responsibilities - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy an…