Technology Change Management Analyst (ITIL)

The Change Analyst will handle changes implemented to the global production environments for all the Operations and Technology streams in Citi. The main objective of the role is to ensure overall change quality and effectiveness including proper scheduling, level of approval and risk/impact assessment. Key Responsibilities: - Ensure quality and timely review of change records in accordance with established policies and standards - Support the execution of Change Freezes - Ensure Post Implementa…