We're Hiring Quality Analyst for the German Market at Foundever - Join Us in Gdansk, Poland

Come and work with us. We are looking for a Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues. As a Quality Analyst your daily responsibilities will include: Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls. Provides appropriate feedback to CSR's on quality of service to ensure adherence to procedures and…