Case Management Team Lead ( Amazon or E-commerce)

Case Management Team Lead Location: Remote/ Eastern Europe Schedule: Full-time, Monday - Friday. 9AM - 5PM PST Salary: $10 - $20 The Team Lead, Case Management is a first-line people manager accountable for the daily performance of a team of Case Specialists who file, work, and escalate Amazon Seller Support cases on behalf of our clients. This role owns case throughput, resolution quality, and escalation discipline, while coaching Specialists from foundational case handling through complex mul… Zobacz pełną ofertę