Customer service specialist in the automotive industry with Croati... - Katowice

Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Use analysis tools and extensive test management to analyze technical problems in detail and provide possible solutions Collaborate with colleagues to enhance the overall customer experience. Staying updated on Volkswagen Group’s latest offerings, policies… Zobacz pełną ofertę