Desktop Support Engineer - L1 - Katowice

Purpose of the role: Level 1 Field Engineer to support the client environment and help customers find solutions to their technical issues as well as monitoring network, PCs, and peripherals. Key responsibilities: • Provide onsite and desk side support services to end users. • Troubleshoot PC related problems at the direction of TCS level 1or SPOC. • Complete incidents and requests within SLA in pressurized environment. • Build, configure and troubleshoot Install “Gold”/Or instructed image on Cu… Zobacz pełną ofertę