Junior Customer Service Specialist with German m/w/d - Łódź

The goal of the Position: Your goal will be the professional handling of inquiries from our German customers via email, phone, and live chat. Daily tasks of the position: Professionally handling inquiries from German-speaking customers via email, phone, and live chat. Providing information regarding order status, payments, as well as cancellation and return processes. Analyzing and resolving customer tickets in accordance with existing procedures. Cooperating with internal teams (e.g., payments… Zobacz pełną ofertę