Service Manager @ Reply Polska

Successfully completed university studies in business administration, mathematics, (business) informatics, mathematics or in a comparable field of study Strong knowledge of ITSM tools (e.g. ServiceNow or equivalent). Understanding of SLA management, reporting, and service metrics. Experience in incident escalation, problem management, and change governance. Leadership mindset with ability to coordinate cross‑functional teams. Analytical and improvement‑oriented approach Our team and customers a… Zobacz pełną ofertę