Solutions Engineer

At DigitalGenius (DG), our mission is to make online shopping a seamless experience. We believe we can achieve this using conversational AI and deep integrations. While most chatbots only cause frustration, we have built an e-commerce chatbot that actually works. It resolves customer issues end-to-end, detects carrier problems, performs investigations, issues return labels, refunds, and replacements — and does all of this proactively, often before the customer even notices the issue. Some of th… Zobacz pełną ofertę