Customer Service Specialist with German - Poznań

Responsibilities: accepting and processing home appliance orders from our retail partners (B2B); direct contact with our partners via mail and/or phone; checking the ability to deliver, possibly offering alternative solutions and product advice; creation of offers in coordination with the sales force; clarifying and processing customer complaints (including subsequent creation of credit notes) in alignment with the relevant specialist departments; capture home appliance returns based on defined… Zobacz pełną ofertę