Client Support Specialist (shift schedule)

WHAT YOU'LL BE WORKING ON Сustomer support - shift schedule (morning/evening) Transaction monitoring Monitoring of providers activity and malfunction Limit monitoring Alerting at the launch of new merchants and new solutions Allocating when providers are down and calculating potential losses Disabling of methods/acquirers upon request of colleagues Performing refunds at the request of the merchant and colleagues Requesting user documents WHAT YOU NEED TO SUCCEED IN THIS ROLE Exceptional verbal … Zobacz pełną ofertę