Customer Service Specialist with Swedish and Finnish F/M - Katowice

Your responsibilities Serve as a brand ambassador, advise customers on hygiene products Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack) Providing multichannel written support: e-mail, chat, and social media channels Documenting e-commerce complaints logged on e-commerce platforms Maintain high level of customer satisfaction Remain polite, patient and courteous with customers throughout the exper… Zobacz pełną ofertę